Privacy Policy

How zenoravestil protects and manages your personal information

This Privacy Policy is effective as of January 15, 2025

Information We Collect

zenoravestil collects personal information when you register for our weekly budgeting platform, create financial plans, or interact with our services. We're transparent about what data we gather because your privacy matters to us.

Personal Data Collection

  • Full name and contact information including email address and postal address
  • Financial planning preferences and budgeting goals you set within our platform
  • Transaction categories and spending patterns you choose to track
  • Device information and IP addresses when accessing our services
  • Communication records from support interactions and feedback submissions

We also collect technical data through cookies and similar technologies to improve your experience. This includes browsing patterns, feature usage statistics, and performance metrics that help us enhance our weekly budgeting tools.

How We Use Your Information

Your data serves specific purposes within zenoravestil's financial planning ecosystem. We process information to deliver personalized budgeting insights, maintain account security, and provide customer support when needed.

Budget recommendations and spending insights are generated using your financial preferences and goals. We analyze patterns in your data to suggest weekly budget adjustments and highlight potential savings opportunities. This processing occurs within our secure UK-based systems.

Communication preferences determine how often we contact you about account updates, new features, or important policy changes. You control these settings through your account dashboard and can modify them anytime.

Data Sharing and Third Parties

zenoravestil maintains strict controls over data sharing practices. We don't sell personal information to marketing companies or data brokers. Limited sharing occurs only with trusted service providers who help operate our platform.

Technical service providers process data on our behalf for hosting, analytics, and payment processing. These partnerships include binding data protection agreements that mirror our privacy commitments. All third-party access is logged and monitored regularly.

Legal requirements may occasionally compel data disclosure to UK authorities or regulatory bodies. Such instances are rare and handled according to applicable laws and judicial oversight procedures.

Your Privacy Rights

Access Your Data

Request a complete copy of your personal information stored in our systems, delivered in a readable format within 30 days.

Correct Information

Update inaccurate personal details through your account settings or by contacting our support team directly.

Delete Account

Request complete deletion of your account and associated data, processed within 14 business days of verification.

Data Portability

Export your financial planning data in standard formats to transfer to other budgeting platforms if desired.

Restrict Processing

Limit how we process your information while maintaining essential account functions and security measures.

Object to Use

Contest specific data processing activities, particularly those related to marketing communications and profiling.

Data Security Measures

zenoravestil implements comprehensive security protocols to protect your financial information. Our systems use industry-standard encryption during data transmission and storage, with regular security audits conducted by independent firms.

Access controls limit staff interaction with personal data based on job responsibilities. Two-factor authentication protects administrative accounts, while automated monitoring systems detect suspicious activities or unauthorized access attempts.

Data backup procedures ensure information recovery without compromising security. Encrypted backups are stored in geographically separate UK facilities with restricted physical access and environmental controls.

Retention and Deletion

Personal information is retained only as long as necessary for service provision and legal compliance. Active accounts maintain data indefinitely while inactive accounts face automatic deletion after three years of non-use.

Financial planning data and budget histories are preserved for seven years to comply with UK financial regulations. Communication records and support interactions are kept for two years following account closure.

Deletion requests are processed immediately for most data types, though some information may require longer retention periods due to regulatory requirements or pending legal matters.

International Data Transfers

zenoravestil primarily processes data within the United Kingdom using UK-based servers and infrastructure. Limited transfers to European Union countries may occur through service providers operating under adequacy agreements.

Any data transfers outside the UK/EU region require additional safeguards including Standard Contractual Clauses and regular compliance monitoring. Such transfers are minimized and subject to strict security requirements.

Children's Privacy

zenoravestil's weekly budgeting platform is designed for adults aged 18 and older. We don't knowingly collect personal information from children under 16 years of age without verified parental consent.

Suspected underage accounts are immediately suspended pending age verification. Parents or guardians can contact us to request deletion of any child's information that may have been inadvertently collected.

Policy Updates

Privacy policy modifications are communicated through email notifications and prominent website notices. Significant changes require explicit consent, while minor updates take effect 30 days after notification.

Policy version history is maintained for transparency, allowing you to review previous versions and understand how our practices have evolved over time.

Privacy Inquiries

Contact zenoravestil's privacy team for questions about this policy, data practices, or to exercise your privacy rights. We respond to all inquiries within five business days.

info@zenoravestil.com
+447557685627
33 Fletcher Mall, Beaumont Leys, Leicester LE4 1DS